Skip to main content

AV equipment rental questions, answered

Find answers about equipment, quotes, Monsey pickup, delivery, setup, service areas, payments, cancellations, and technical support. Contact us if your question is not listed.

15 questions

Choosing equipment

What services do you offer?

We rent speakers, subwoofers, microphones, mixers, projectors, screens, TV displays, and event lighting. Customer pickup is available in Monsey, and delivery, setup, breakdown, and technical support can be added.

Can you help plan my event?

We can help plan the audiovisual portion of your event, including equipment selection, placement, setup timing, power requirements, and technical support.

Quotes and availability

How much does it cost to rent a projector?

Projectors start at $65 a day for the 4,000-lumen BenQ MW560, and $80 a day for the 4,600-lumen Epson PowerLite L265F. A matched projector and screen package starts at $85 a day, and a screen on its own from $30. Multi-day rentals are charged at a better daily rate, and Friday to Sunday counts as a single day.

How much does AV equipment rental cost?

All prices are per day. Microphones start at $10, uplighting at $12 a fixture, mixers at $15, a single powered speaker at $55, and a complete PA package at $65. TV displays start at $125 and powered subwoofers at $85. Delivery, setup and on-site support are quoted separately based on your venue and date.

How do I request a quote?

Submit the quote-request form or call us with your event date, location, guest count, equipment needs, and delivery or setup requirements. We will review the details and prepare a customized quote.

How far in advance should I book?

Booking early is recommended, especially for larger events and busy dates. Equipment is not reserved until the required agreement and payment are completed.

Pickup and delivery

What areas do you serve?

We primarily serve Rockland County and also provide service throughout Orange County, New York City, Northern New Jersey, the Hudson Valley, and nearby areas. Contact us to confirm availability and delivery pricing for your location.

Do you handle delivery, setup, and pickup?

Yes. Delivery, setup, breakdown, and return pickup can be included for an additional fee based on the location, equipment, and schedule.

Can I pick up and return the equipment myself?

Yes. Customer pickup and return are available in Monsey by appointment. We will coordinate the timing and provide the included cables and accessories.

Setup and support

Can you provide technicians for equipment setup and operation?

Yes. Professional setup, breakdown, and on-site equipment operation are available for an additional fee. Include this request when submitting your event details.

Do you provide technical support during events?

Yes. On-site technical support is available as an additional service. Remote troubleshooting may also be available depending on the rental and timing.

What if there's an issue with the equipment during my event?

Contact us as soon as possible. We will help troubleshoot the issue and determine the fastest available solution based on the equipment, location, and support included with the rental.

Policies

What if I need to cancel or reschedule?

Cancellations made at least 48 hours before the rental start are eligible for a 50% refund. Cancellations made less than 48 hours before the rental may receive a 25% refund or no refund, depending on the circumstances and rental agreement.

What is your payment policy?

A quote request does not reserve equipment. The required rental agreement and payment must be completed before the equipment is locked in for your date. Available payment methods will be listed on your invoice.

How do I share feedback about your services?

You can email feedback to rentals@boomaxavrental.com or leave a Google review.

Can't find your answer? Send us your event details — we'll reply with a recommendation and a quote.