Welcome to the Boomax AV Rental FAQs page

We specialize in a wide range of audiovisual rentals and event solutions, tailored to your unique needs. Our inventory includes top-notch speakers, microphones, projectors, TVs, and advanced lighting systems. Additionally, we provide event design and production services to deliver smooth, unforgettable experiences.

Getting a quote is quick and simple. Fill out the contact form on our website or give us a call. Provide key details like your event date, location, and specific requirements. We’ll create and send you a customized quote promptly.

Our services are available primarily in Rockland County and nearby areas, including:

• New York City
• Hudson Valley
• New Jersey

Not sure if we cover your location? Contact us to confirm.

We recommend booking at least two weeks in advance. This ensures enough time to prepare for your event’s unique needs, especially during peak seasons or for larger events.

Yes! Our experienced technicians can handle the setup, operation, and teardown of the equipment. This ensures everything runs smoothly, letting you focus on enjoying the event. Let us know if you’d like to include this service when requesting a quote (additional fees apply).

Absolutely. We offer full delivery, setup, and pickup services for added convenience. These services come at an additional fee and can be included in your quote.

We understand that plans change. To avoid cancellation or rescheduling fees, let us know at least 48 hours in advance. Terms may vary based on your rental agreement, so reach out for more specifics.

Yes, we offer on-site technical support for an additional fee. Our support team will ensure your equipment works flawlessly and address any issues on the spot.

A deposit is required to secure your booking, with the remaining balance due before your rental begins. We accept:

• Cash
• Credit cards
• Digital payment methods

This flexibility makes it easy to finalize your booking.

Yes, we offer a will-call option for those who prefer to handle their own transportation. Let us know if this is your preference, and we’ll coordinate accordingly.

If you experience any equipment problems, contact us immediately. Our team is ready to assist and resolve the issue as quickly as possible to minimize disruptions.

We value your input! Send us your feedback—whether it’s praise or suggestions—via email at [email protected]. Your insights help us improve.

Yes! In addition to equipment rentals, we offer full event design and production services. From conceptualization to execution, we’ll collaborate with you to create an event that exceeds expectations.