Welcome to the Boomax AV Rental FAQs page!
We understand that planning an event can be overwhelming, and you may have questions about our services, equipment, and policies. Our FAQs provide quick answers to common questions about our audiovisual rentals, event production, and more. Browse through the categories below, and feel free to contact us if you need further assistance. We’re here to make your event a success!
We offer a range of audiovisual equipment rentals, including speakers, microphones, projectors, TVs, and lighting, as well as event design and production services.
To request a quote, simply fill out the contact form on our website or give us a call. We'll get back to you as soon as possible to discuss your event needs and provide a customized quote.
We primarily serve Rockland County and its surrounding areas, including New York City, the Hudson Valley, and New Jersey. If you're unsure whether we service your area, please don't hesitate to call us for more information. We're here to help and can provide more details about our services and the areas we cover.
We recommend booking our services at least 2-4 weeks in advance to ensure availability and allow time for planning.
Yes, we offer technician services to help set up and operate our equipment. Let us know if you require this service when requesting a quote.
Yes, we provide delivery, setup, and pickup services for an additional fee. Please mention this when requesting a quote, and we'll include it in our proposal.
Cancellations or rescheduling should be made at least 48 hours before the event in most cases to avoid incurring any additional fees. Please contact us at [email protected] for more information.
Yes, we can provide technical support during your event for an additional fee. Let us know if you require this service when requesting a quote.
We require a deposit to secure your rental, and payment in full is due prior to the start of the rental period. We accept cash, credit cards, and other forms of payment.
Yes, we offer a will-call option for customers who prefer to pick up and return equipment themselves. Please mention this when requesting a quote.
If you experience any issues with our equipment during your event, please contact us immediately so we can assist you as soon as possible.
We welcome your feedback! Please send us an email at [email protected] to share your thoughts and suggestions.
Yes, we offer event design and production services to help you plan and execute your event. Contact us to discuss your needs and learn more about our event planning services.
We occasionally offer special promotions and discounts. Follow us on social media or sign up for our newsletter to stay informed about our latest offers.
What our coustmers have to say
★★★★★
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Boomax did a fantastic job serving all of our AV needs for a business presentation! They provided high-quality equipment that looked professional and the technicians remained onsite for the entirety of the event to ensure all of our needs were met. Highly recommend!
★★★★★
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I rented 2 speakers from them i was really Excited about the quality of the speakers and the great service they gave me.
It will certainly enhance any Simcha.
★★★★★
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The up-lights I rented were high quality and perfect for our event. It was a simple transaction with fast and easy pick up and drop off.
★★★★★
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I had an amazing experience using boomax sound rental,
Just one phone call and they got you covered, great costumer service, and well priced
Thank you so much!
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